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Restaurant Wars...or are they?

Disclosure: I consulted for OpenTable for some time. Every now and then, restaurant reservations juggernaut OpenTable sees an article about how their stranglehold on online reservations is under attack. The latest is this article in SFGate , and follows the usual narrative: OpenTable is too expensive, plucky startups are trying to show there's a better, more restaurant-friendly way to do business, and maybe one of them will be a success. There were a raft of "pay for play" reservations services that would allow the diner to prepurchase vouchers that would get them a seat; most of them have gone away (although Reserve , in this piece, has clearly pivoted from that). There was SeatMe , a really innovative product, which was gobbled up by Yelp years ago. There were even efforts by credit card companies to provide a concierge to do this. And this is the latest. But most of these articles miss the point altogether. Put yourself in the shoes of a restaurant owner: you ...

Kickstarter WTF's: TrapTap

So, it's now been years since smartphones have become ubiquitous in the US. We've also seen the growth of Waze as a nav app, specifically because of it's combination of crowdsourced traffic, speedtraps, and road conditions; so much so, Google and Facebook fought each other for the right to buy them (Google won). So, we have a perfect blend of market, community, and technology to be able to report and share vital driving info. Right? Um, TrapTap doesn't think so. Nope, these folks are introducing a small physical device that uses visual and audio indicators to tell you that there's something  to watch out for. Could be a speed trap, could be a school zone. Oh, but you see that cop you just passed at 20 miles faster than you should be? Well, just before he pulls you over, just tap twice on this gadget and everyone else will get hooked up with the info on their  TrapTap. So why my gripe? Well, first you're creating a boil the ocean problem: in order for...

Another Kickstarter Facepalm

In my ongoing newfound desire to share my unrequested opinions on various crowdfunding projects, I bring to you today another entry in the supposed "smart" products. Now, unlike my last screed, this device actually fits the more accepted definition of "smart;" it has sensors, adds functionality to address a problem, and enhances the use of existing solutions. Ladies and gentlemen, meet the Bluejay, the worlds' "first" smart mount. Now, upon first glance, this gadget seems to be a winner. Beautifully engineered out of aluminum and carbon fiber, clearly designed with an attention to upgrade the ungainly other solutions, and a plethora of functionality, the Bluejay offers to make the mount for your smartphone in your car far more advanced. There's a clear focus on balancing impressive design with technological wizardry, no wonder it made it's funding goals. What does it do? Well, in addition to offering mounting options on the windshield, da...

The Downside of Crowdfunding

So, while I recently pointed out a potentially good product to come out of Kickstarter, there are certainly examples of ones that, really, never should be funded on principle. Case in point: I bring you Woollip , the supposed "Smart Pillow," Now, take a moment to digest that. These days, you hear "Smart...." And you think of a device loaded with sensors, designed to give feedback, and improve a problem. Think of the Fitbit , a smart pedometer that uses social reinforcement, gamification, and real-time feedback to help you get more exercise. Or the exploding smartwatch market, with dozens of models (Android, iOS, and more), focused on moving notifications out of your pocket and onto your wrist, as well as anticipating what you need to be told about before you need it. Smart devices indeed. Woollip...not so much. This is anything but. Instead, you get an inflatable travel pillow, supposedly to help you sleep better on a plane, car, etc. It's design is meant...

Kickstarter & the Like

I recently have been amazed at the plethora of products being offered on Kickstarter and similar crowdfunding websites. I have had both good experiences on crowdfunding sites (my Pebble is still going strong, and getting smarter), and poor experiences (the Coin card...2 years, no shipment, and reduced functionality), but I thought I'd revive my blog to start showcasing some of the good, bad, and plain stupid ones I come across for your entertainment. First up today: a good one (I think). The FlipFlic offers a small device that clips on to your existing window blinds. It's solar powered, and a has a plethora of light and temperature settings. When the room's getting too cold, it allows the light to come in, rotating your blinds open. Too warm, and it closes them. Not only is this a good energy saver, but it's a clever use of "smart technology" to accomplish a task without having to invest in a whole platform of smart devices. And yes, it claims to be app b...

Textbook way to re-establish trust

Like many people, I was very excited by the prospect of Coin , a credit card replacement that offered the ability to combine multiple cards into a single one, selectable with an encoded switch, working with any credit card reader today. Like others, I got in on the ability last year to preorder it at a 50% discount for $49, with a proposed shipping date of the "summer." All was good. Throughout the wait, Coin has been very cool, providing "VIP only" password protected updates, truly making you feel like a special customer. The updates, though a little light on details, were honest, insightful, and good. Then, as summer began and there was no word on dates, it started to feel a little uncertain, but hey, we'll see, right? A little over a week ago, a news update! Great news: iOS users would get access to the app by the end of August; Android, by end of September. As an Android user, this is pretty depressing, as this was the first hint that there was some so...

Flightcar: Concept Meets Reality

On a recent trip, I was able to fully try the new service from Flightcar . If you are a regular reader of Tretakoff.com, you heard my excitement about the concept . For a refresher, Flightcar allows you to rent out your own car when traveling, in return for free airport parking, and a cut of the $ if your car is rented. Since I was traveling from San Francisco to Boston, I was able to test out the full range of Flightcar's operations, as those are the only two cities they currently operate in: in San Francisco, we made our car available, and in Boston we rented a car. So, how did it go? Some prelude first. When we made the reservation for the car rental in Boston, Flightcar's site allows you to choose your car and rate, a very appealing feature. You can see photos of the exact car, get a description, and more. As I mentioned in my previous post, we chose a 2009 Lexus GS sedan, at roughly half the price of a Nissan Versa economy car from the traditional rental agencies. V...